Legal

Privacy & cookies notice

Last updated: November 2026

This notice explains what personal information Perfsol (“we”, “us”) collects through www.perfsol-software.com, why, who processes it and for how long.

The controller of the information described here is Perfsol, Kaupmehe tn 7, Tallinn, Estonia. For any question or request about your information, email info@perfsol-software.com with “Privacy” in the subject line.

What we collect

Enquiries. When you send the contact form, we receive your name, work email address, the topic and message you write, whether you asked for updates, and which page of the site you sent it from.
Communications. When you email us, we receive what you include in that email.
Usage information, only with your consent. If you allow analytics, Google Analytics records the pages you visit, how you arrived and left, time on page, whether you are a new or returning visitor, approximate location derived from your IP address, and your device, browser and language.
Your privacy choice. We store your cookie choice and the date you made it in your browser, so that we do not ask on every visit.

How we use it and our legal bases

For visitors in the European Economic Area, the United Kingdom and Switzerland, each purpose relies on a legal basis under the General Data Protection Regulation (GDPR):

Answering your enquiry and the messages you send us: steps taken at your request before a contract, and our legitimate interest in responding to business enquiries (Art. 6(1)(b) and (f)).
Managing business relations that follow from an enquiry, in our customer relationship management system: legitimate interest (Art. 6(1)(f)).
Engineering updates by email, only if you ticked the optional box on the form (never pre-ticked). Every email has an unsubscribe link: your consent (Art. 6(1)(a)), which you can withdraw at any time.
Analytics, to see which pages are useful and improve the site: your consent (Art. 6(1)(a)). Analytics runs only after you allow it.
Security and abuse prevention of the site and its forms: legitimate interest (Art. 6(1)(f)).
Legal obligations and lawful requests (Art. 6(1)(c)).

We do not sell personal information, we do not use it for advertising, and we do not make automated decisions about you.

Cookies and similar technologies

Necessary. Your privacy choice is stored in your browser for 180 days, or until you change it. It contains no personal information and needs no consent.
Analytics, only with your consent. Google Analytics 4 sets the cookies _ga and _ga_*. It is loaded with Google Consent Mode, with every advertising signal switched off, and not at all before you allow analytics. How Google uses information from sites that use its services.
Advertising. Not used on this site.

You can change or withdraw your choice at any time with , also at the bottom of every page. When you withdraw consent, the analytics cookies set on this site are deleted.

Service providers

We share information only with providers that process it on our behalf, under data processing agreements:

Our engineering group's website backend and HubSpot, our customer relationship management system, hosted in HubSpot's European data centre. Enquiries are stored and handled there. HubSpot privacy policy.
Google (Google Ireland Ltd), for Google Analytics, only with your consent. Google privacy policy.
Our hosting provider, which serves the website.

We may also disclose information when the law requires it, to protect our rights, or with your consent.

International transfers

Google may process analytics data in the United States. Where information about visitors in the EEA, the UK or Switzerland goes to a country without an adequacy decision, we rely on the EU–US Data Privacy Framework where the recipient is certified, or on the European Commission's Standard Contractual Clauses.

How long we keep it

Enquiries: while we are in contact about a project or work together, then up to three years after our last contact. After that, we delete or anonymise the record.
Your privacy choice: 180 days in your browser.
Analytics: according to the retention settings of Google Analytics, at most 14 months.

Your rights

Depending on where you live, and in particular under the GDPR, you can ask us for access to your information, its correction or deletion, restriction of its use or a copy in a portable format; object to processing based on our legitimate interests, including direct marketing; and withdraw consent at any time without affecting earlier processing. Write to info@perfsol-software.com. You can also complain to a data protection authority, in particular in the EU country where you live or work; in Estonia that is the Data Protection Inspectorate (Andmekaitse Inspektsioon).

Changes

We will update this notice when what we collect or how we use it changes, and show the date of the last update at the top.